I heard some complaints about the navigation but it follows the standard of other Microsoft products. For example, you can have an entire section dedicated to a specific customer, in this section having the notes organized by date. You can divide your notes/documents in sections/pages, this helps on searching for what you need. You can also organize simply your notes, write documents and add pictures/external content (the possibility to add media is another important feature to consider in the product). If you need a tool for doing that, OneNote is the right one. The facility to take notes and share with other people is the selling point of the product. Different from other products, it enables efficient collaboration: you can easily share notes to your colleagues and maintain always the historical data. When you have a product that does what promise to do, you cannot be unhappy.
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